Last Updated: Sept. 1, 2025
At Lowe’s Skateway, we care about your privacy. This policy explains what information we collect, how we use it, and how we keep it safe when you use our website lowesskateway.com to make reservations or stay in touch with us.
Information We Collect
When you make a reservation for a birthday party or event, we collect only the information we need:
- Your name
- Phone number and/or email address
- Billing address
- Payment information (processed by our payment partner)
We do not collect information directly from children. All reservations must be made by a parent or guardian. When booking a skating rink birthday party online, we may request limited information (such as a child’s first name and age) for the sole purpose of hosting the event. This information is used only to coordinate the party and is deleted promptly after the scheduled event has taken place. We do not use children’s information for marketing, and we do not share it with third parties. Parents or guardians may contact us at any time to review or request deletion of their child’s information.
Payments
We use a trusted third-party service, Deluxe Merchant Services, to process payments. This means Lowe’s Skateway does not store or see your full credit card details.
How We Use Your Information
We only use your information to:
- Process and confirm your reservation
- Contact you if we need to about your booking
- Send you occasional updates, promotions, or event information (you can unsubscribe anytime)
Sharing Your Information
We don’t sell or trade your information. The only times we share it are:
- With Deluxe Merchant Services (to handle payments securely)
- If required by law (such as a valid court order)
Children’s Privacy (COPPA)
Our website and reservation system are not designed for children under 13. We do not knowingly collect personal information from kids. All reservations must be completed by an adult. If you believe we’ve accidentally collected a child’s information, please contact us right away and we’ll delete it.
Security
We do our best to keep your personal information safe, but remember that no system is 100% secure. Using a trusted third-party payment processor helps us keep your financial information protected.
Changes
If we make changes to this privacy policy, we’ll update the date at the top of this page. Please check back once in a while if you’d like to stay up to date.
Contact Us
Have questions about your privacy? You can reach us at:
Lowe’s Skateway
2719 N Joplin
Pittsburg, KS 66762
Phone: (620) 231-5688
Email: lowesskateway@hotmail.com